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Return policy

The products of the online store are produced or imported mainly by the company Ideato, a fact that ensures their excellent quality.

Our many years of experience as well as our exclusive cooperation, with selected suppliers, allows us to clearly define down to the last detail, the specifications of any kind we have at

Changes / Returns / Withdrawals

However, if you have any reservations, under current European law, the products are covered by a two-year legal guarantee.

You reserve the right, if you consider a product to be defective or not in accordance with the advertised appearance or function, to send it to us so that we can undertake the process of verifying or not the validity of your objection.

In case the product proves to be defective due to manufacturing, you can request a repair or replacement of a product or a reduction in the price or cancellation of the order and a full refund of the amount you paid.If the product does not turn out to be defective then it is simply returned to you.

In case you send us a defective product, you will be charged with the shipping costs. If the product turns out to be defective, the shipping costs will be refunded to you.

When we receive the item, you will be notified by phone or email about the possibilities of arranging your available balance.

No refunds will be made under any circumstances other than the non-availability of an available stock or the verification of a defective product.